Forum Discussion
Why are we being penailzed for paying with a credit card?
T-Mobile already took away the $5 discount that I had for auto-pay, and now will add a $10 penalty if I do not give them a debit card or bank account!!! This is daylight robbery and I am very disappo...
This is the worst policy change in the history of telecommunications.
Anybody enacting a policy to penalize people with good credit from routine payments is trying to infuriate customers.
Carriers all do this in order to drive prorated claw backs and drive customers to buy new equipment. An angry consumer consumes at double the normal ratio.
All the cellular carriers have harrassed customers into switching to drive consumer electronics sales. AT&T and Sprint will likely do the same thing next quarter.
If you switch you are being triggered. The money you lose on the monthly discount is pennies compared to proration and line swapping fees.
