Forum Discussion

sdl's avatar
sdl
Newbie Caller
Hace 2 años

Auto pay discount with credits

My monthly service bill is $35 inclusive of the $5 autopay discount. I have 2 phones on installment plan which I pay $42 per month, but I get a credit of $42 per month also, it's from the free phone promo a few months ago. 

If I pay off the phones, my monthly bill will be $35 - $42 credit = -$7 per month. Since I'm not paying my bills using my debit card (but using the credits instead), will the $5 autopay discount be removed?

  • I will not lose the credits if I pay off the phone. I am not using a credit card, I will use the phone credits.

    gramps28 wrote:

    You may want to check the terms on the bill credits since may lose them paying off the phone early and yes the autopay discount will be removed paying with a credit card.

     

  • gramps28's avatar
    gramps28
    Router Royalty

    You may want to check the terms on the bill credits since may lose them paying off the phone early and yes the autopay discount will be removed paying with a credit card.

  • sdl's avatar
    sdl
    Newbie Caller

    I will not lose the credits if I pay off the phone. I am not using a credit card, I will use the phone credits.

    gramps28 wrote:

    You may want to check the terms on the bill credits since may lose them paying off the phone early and yes the autopay discount will be removed paying with a credit card.