Forum Discussion
How to escalate a complaint
I received a text from T-mobile. They said I could buy 2 I phones get $700 off one, and receive a free line. I called T-mobile, they checked my account and said yes you definitely qualify. I the...
contact TMO through either Facebook or Twitter..this will start you with tier 2 support over the call in tier 1 support agents.
I am very disappointed in T-mobile, I been with the company for over 16 plus years. I do believe this is a scam as well. I paid a 750 bill twice and my bill was suppose to be 195 a month for 2 phones, and with explanation as to why, and have talked to multiple sales representatives. I call to get this corrected several times and none of the representatives seem to keep any notes on from the past calls as they clear state while on the call. I definitely going to with another company and reporting this scam company to the better business bureau and my local news station. If this isn't resolved soon here.
