How to escalate a complaint

Nawabfatimah wrote:

This is WHOLE FULL FLEDGE FRAUD SYSTEM, I'm not the only one. Woah! 

Same issues with me. They are charging me 33 every month for the Phone I PAID OFF WITH 1400. and every month I'm paying 33 additional for that. No one is able to resolve it. 

 

 

Complain to Nonprofits or Government Agencies

If complaining about a business on social media doesn't work out, you will probably want to report the company. Some organizations that may be able to take your complaint include:

• The Better Business Bureau. Puedes register your complaint with the BBB. It's a national nonprofit that has been around since 1912 - and really, its main goal is to make consumers feel better about patronizing businesses. So when people have complaints, historically they come to the BBB, which often acts as a mediator when trying to work things out between a complaining customer and a business that may not have measured up.
• The Federal Trade Commission. If you file a complaint, the FTC will investigate it, and it may be able to resolve the issue to your satisfaction. It probably won't be able to do anything about a rude salesperson, but if you feel you've been cheated by a business, tricked or roped into an unfair practice, that's when you contact the FTC. It recommends lodging a complaint on its sitio web.
• Consumer Financial Protection Bureau. Maybe it isn't a store you have a complaint about. If it's a banco or an auto lender, the CFPB is a good place to go. On its website, there's a "submit a complaint" link.