Forum Discussion
How to escalate a complaint
I received a text from T-mobile. They said I could buy 2 I phones get $700 off one, and receive a free line. I called T-mobile, they checked my account and said yes you definitely qualify. I the...
contact TMO through either Facebook or Twitter..this will start you with tier 2 support over the call in tier 1 support agents.
Nawabfatimah wrote:This is WHOLE FULL FLEDGE FRAUD SYSTEM, I'm not the only one. Woah!
Same issues with me. They are charging me 33 every month for the Phone I PAID OFF WITH 1400. and every month I'm paying 33 additional for that. No one is able to resolve it.
I literally just got off the phone withe 5th person supposedly a manager about this same issue!! I was being charged $88 a month for 2 phones I already paid for! TMobiles Customer Care is garbage, I will be filing a complaint they ripped me off, I should've never stayed after the acquired Sprint
