Forum Discussion
How to get receipt/bill for prepaid T Mobile payment ?
Hola,
I made a payment for my prepaid T mobile account few days back. I got an email notification saying my payment has been made, however, there is no place I could get a receipt for the payment made. I spoke to the payment agent and he said there is no way T mobile could provide a receipt for payments made for recharge account. I'm surprised that in USA that T mobile could charge my card and still not provide receipt. Could any of you folks help ?
My expenses are borne by my employer and I need a receipt for every payment made. Failing to do so will result in me paying for the expenses. Kindly help.
Hola @shanmuga.
The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.
- nskmdaRoaming Rookie
gramps28 wrote:
According to the terms and conditions prepaid plans don’t have detailed billing
Oh, it’s in there? Okay, thanks.
- tmo_mike_cModerador
Hola @shanmuga.
The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.
- MianboNetwork Novice
tmo_mike_c wrote:
Hola @shanmuga.
The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.
Does the receipt in the store have the address information on it?
- FelixYuichiNetwork Novice
Mianbo wrote:
tmo_mike_c wrote:
Hola @shanmuga.
The best way for prepaid customers to get a receipt would be to make the purchase in the store and have the sales rep there print one out for you. There isn't a way to print one if you made the payment any other way.
Does the receipt in the store have the address information on it?
I want to ask it too. Did you receive the receipt with the address information?
- nskmdaRoaming Rookie
they might print you a cash register receipt.
but i need an actual billing statement.
there must be one. how to obtain it?
- gramps28Router Royalty
According to the terms and conditions prepaid plans don’t have detailed billing.
That’s why they can keep the rates cheap.
- Rajesh_PaiNetwork Novice
Not sure if that makes sense that we cant generate a detailed receipt of payment made on prepaid number. What is the challenge in providing this feature which is useful to thousands of Tmobile customers. Even I have prepaid connection and need to reimburse telephone charges from my employer. for this I need to drive 4 miles to a Tmobile store every month and stand in Q for 30 min to refill and get the detailed receipt. In this digital world isn't it Ridiculous ?
Hope Tmobile reps will see these concerns and will provide us the feature to get detailed receipt for online payments.
- nskmdaRoaming Rookie
Rajesh Pai wrote:
for this I need to drive 4 miles to a Tmobile store every month and stand in Q for 30 min to refill and get the detailed receipt.
Do you mean I can actually get the receipt at a store?
My point was about paying from my bank (using account number from the bill) instead of putting my CC# in @ the TM site (where it can be stolen or something).
- nskmdaRoaming Rookie
gramps28 wrote:
That’s why they can keep the rates cheap.
Honestly, this is <censored> argument if it’s coming from TM…
The info IS in their system. There IS an account # and there IS a merchant’s address on that payment I make via their web site (it’s required by the payment processor).They still pay a fee 2 the payment processor (even tho they charge me some other <censored> fees).
Y not make it SIMPLER for customers AND CHEAPER for everybody, because my bank doesn’t charge neither myself nor the recipient for the payment transactions made from my checking acct?
- gramps28Router Royalty
nskmda wrote:
Rajesh Pai wrote:
for this I need to drive 4 miles to a Tmobile store every month and stand in Q for 30 min to refill and get the detailed receipt.
Do you mean I can actually get the receipt at a store?
My point was about paying from my bank (using account number from the bill) instead of putting my CC# in @ the TM site (where it can be stolen or something).
If you want detailed billing it's not available for prepaid plans.
Contenido relacionado
- Hace 7 años
- Hace 3 meses