Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
More of it,
Our primary service plan offering, which allows customers to subscribe for wireless communication services separately from the purchase of a device is our T-Mobile ONE plan ("T-Mobile ONE"), which includes:
- Unlimited talk, unlimited text and unlimited high-speed 4G LTE data on their device, where monthly wireless service fees and sales taxes are included in the advertised monthly recurring charge;
- Video that typically streams at DVD (480p) quality and tethering is at maximum 3G speeds;
- The ability for customers to keep their price for service until they decide to change it;
- The ability for qualifying T-Mobile ONE customers on family plans to opt in for a standard monthly Netflix service plan at no additional cost; and
- The ability for customers to choose to add on additional features for an additional cost on T-Mobile ONE Plus, where customers also receive:
- Unlimited high definition video streaming;
- 20 GB of high-speed 4G LTE tethering;
- Voicemail to Text, NamelD and unlimited Gogo in-flight internet passes on capable domestic flights;
etc….
