T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans

Today I received in my mail a copy of a reply that T-Mobile sent to the FCC in response to my complaint filed with the FCC.  T-Mobile went through a few paragraphs about both "Un-carrier" and "Price Lock", and basically said "tough luck".  They asked that the FCC close my complaint.  Neither Un-carrier or Price Lock was EVER discussed when I signed up.  I was simply PROMISED that, as long as I maintain the account, my monthly cost would NEVER change.  T-Mobile is trying to muddy the waters and add confusion to their broken promises.  I immediately sent an email to the FCC supplying my comments on the T-Mobile letter.  In hopes that it may help someone else, I'm pasting basically what I just sent to the FCC:

“Good Afternoon,

Today I received in the mail a copy of a reply sent to you in response to my complaint regarding T-Mobile, your Ticket No. XXXXXXX.  In that reply, T-Mobile has pointed to two separate packages that they have offered.  First they explain the "T-Mobile Un-contract", then they explain the "Price Lock".  Neither of these packages were what was discussed when we signed up for the T-Mobile Magenta 55+ Plan in November of 2021.  The simple fact is this:  When I signed up with T-Mobile, I was promised that the price of our plan would NEVER increase as long as we maintain the plan.  (Note:  This same promise applied to hundreds of other T-Mobile seniors.  You can find evidence of this on the T-Mobile Community online.)  I have paid our bill every month through "autopay".  Initially, T-Mobile took my monthly payment from my credit card.  Some time back, they disallowed credit cards as autopay, and insisted that they had to debit my checking account instead.  I went along with that with no issue.

In trying to tie my plan to either "Un-carrier" or "Price Lock", T-Mobile is trying to imply that my wife and I fall under one or the other of these packages. That is untrue.  We had an agreement at the time of signup (not a "named package") that our price would not increase.  When I initially called T-Mobile support after receiving a text telling me my rate was increasing, I argued that they had promised me that the rate would remain the same FOREVER.  Two separate representatives from T-Mobile agreed that I had, in fact, been made that promise, but that "with things going up and with inflation, we find we have to make this increase".

I hope that you will be an advocate for (mostly) senior citizen consumers who were made this promise, and not allow T-Mobile to "weasel" their way out of the promise by falsely trying to tie us to two plans that were never brought up when we signed up with them.  Integrity in all matters is important, and this company MUST  NOT be allowed to simply raise prices at their whim despite the promises made to my wife and me and many others.

In their response to you, T-Mobile ends the letter by saying, "Based upon the foregoing, we respectfully request that this complaint against T-Mobile be closed."  To that I say to you, they are basing their response on false and misleading information, and I request that you do NOT close this request, but continue the search for integrity within T-Mobile.

I will be happy to explain this situation verbally should you need to contact me by phone.

Thank you very much,”