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T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
For anyone that got the price increase on the magenta 55 plus plan, file a report with the FCC and your state attorney generals office!! I only got a response ( a actual phone call) from T-Mobile when I complained to the attorney generals office. They said yes it was a guaranteed to never increase plan but they couldn't forsee the future and unfortunately must raise their rates. I told them they should have never offered a guaranteed price plan if they had no intention of keeping it! I also told that that if they couldn't figure out that prices would go up in the future then T-Mobile is just plain ignorant! I now have their senior specialist phone number. I will continue to pursue this until I get the plan and pricing back to what I agreed too!! Do not let them win!
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