Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
I called about the price increase and Courtney told me that they offered the Essentials Choice 55 for $60 so I switched plans to keep my cost the same as the ONE plan, only to find out the taxes and fees are added on and the total cost is MORE than the $10 increase on the ONE plan. That is very sneaky and underhanded to do that to a long time loyal customer who is also a senior. Shame on you! Don't get fooled like I did.
