Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
In one single move, by reneging on the "we won't raise your rate" promise, T-Mobile has erased decades of trust. I always recommended T-Mobile because of superior customer service and the impression I had that they put their customers first. Sadly, they now have become no better (or worse) than their competitors. I will be shopping.
