Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
I am equally disappointed in TMobile now backing out on its price lock guarantee. I have been happy with TMobile for many years and signed up for the 55+ plan for both the cost and the Price Lock commitment. That was a limited time offer and although I'm sure TMobile got a great response with new customers (bottom line profit for them); I'm sure the total profit they are gaining with a $5 line increase is not much and they should honor their commitment to Seniors who are on a fix income that is NOT keeping up with inflation. TMobile continues to grow because of its good service, they should NOT be going back on their word. It brings them down a notch in my book, very dissappointed.
