Forum Discussion
T-Mobile breaking promises to seniors who were offered price-lock guarantee for life on 55+ rate plans
In 2017, I signed up for a 55+ rate plan with the assurance that my monthly rate was price-locked for life. This incentive was a primary reason that I switched from AT&T to T-Mobile. Now, T-Mobile ...
I too switched from ATT after many years after being taken on an upgrade. Went with T-Mobile in 2021 when they'd merged with Sprint and were offering good rates with the promise of no rate change ever…..I was taught as a child the value of a promise, so I foolishly took T-Mobile at their "word". Like many of you Magenta plan users, I've had my two line rate raised by $10 per month. Upon re-reading the "promise", I see T-Mobile will forego or refund your last bill payment if you choose to leave due to an increase (they want 60 days notice). What double speak-we promise not to, but if we do…..jerks!
I will leave T-Mobile just as I left ATT when they got greedy. Spectrum has good promo plans for mobile and after 12 months their plans are still comparable or even lower. BTW Spectrum uses Verizon's towers, so the coverage is good. Oh and I will sign the complaint with the FCC. And if a class action is initiated I'll join that too, although I realize neither action will bring restitution in my lifetime. Ain't the Unethical Corporate World somethin'?
