Forum Discussion

Rayg's avatar
Rayg
Newbie Caller
Hace 2 años

Why does Tmobile lie about bill never increasing?

I was told my bill would never increase, now its $14.50 more a month. Time for a class action law suit

  • Hey Gramps

    Yes I did, 1. When Netflix raises their price T-Mobile passes it on to me, No mention of that at sign on.

                    2. T-Mobile changed the way they want AutoPay to be paid, additional fee now, no mention of that at sign on.

    At Sign on with T-Mobile they said " As long as you do not change your service ,we will never increase your bill" Big lie. I havent changed my plan at all in 4 years.

  • Rayg's avatar
    Rayg
    Newbie Caller

    Then they should say that up front. Too much to ask? After data breach now they want my checking account or debit account for auto pay. No Way.

  • gramps28's avatar
    gramps28
    Router Royalty

    Rate plan is not always your bill. If you have add on services or EIP's your final bill will be different than your rate plan.

  • Cezz's avatar
    Cezz
    Network Novice

    Be careful with this company there are scam they'll overcharge you, make you pay and then they'll go back and tell you that you have past due balances which you don't. Also you have some imaginary one-time fees that they always do