Forum Discussion

lcrayton2477's avatar
lcrayton2477
Network Novice
Hace 2 años

Why is my bill so HIGH?

I've been with Tmobile FOREVER (like 20 yrs) and my bill just keeps getting higher. I have unlimited talk/text/data (even though after I reach a certain amt, I get a text that my internet will run slower), an OLD phone (S10e) and insurance for $104 month. Everyone I speak to who has Tmobile has newest phones, same or better features, multiple lines, some with no so great credit and are paying $40-$50 mth. WHY??? Can anyone help me get a better plan and slightly newer phone (S22) for less?

Gracias

  • gramps28's avatar
    gramps28
    Router Royalty

    You can sign into your mytmobile account and compare plans.

    If you have a Best Buy near you try going there to see what they can do for you. They are a authorized reseller for a Tmobile.

    Also are you older than 55? They have discounted plans.

  • MsLinda's avatar
    MsLinda
    Network Novice

    My bill has never been this high what's going on.

  • gramps28's avatar
    gramps28
    Router Royalty
    MsLinda wrote:

    My bill has never been this high what's going on.

    This is basically a user to user forum with some tmobile moderation that don't have account access so you need to sign into your mytmobile account and and check your bill to see what the changes are

  • MsLinda's avatar
    MsLinda
    Network Novice

    The service was excellent the young lady that helped me she was very understanding and helped me right away .Thank you very much .

  • gramps28's avatar
    gramps28
    Router Royalty

    You need to sign into your mytmobile account and check your bill.