Forum Discussion
Anyone else having problems since switching to T-Mobile?
I was a Sprint customer and switched to T-Mobile since the merger. I have been having problems ever since I switched. With Sprint, I had great reception. Now, with T-mobile, calls drop all the tim...
You shouldn't need to hard reset/factory reset your device. I'd recommend visiting a T-Mobile store. You're hitting the same offshore support that goes through the standard drill:
- Actualizaciones de software
- Reboot your phone
- Reset ‘your’ network settings (lose Wifi + Bluetooth settings)
- T-Mobile remote ‘network refresh’
- Replace SIM
- Restablecimiento a valores de fábrica
- Blame ‘tower upgrades’
- Blame ‘tower outage’
- Blame user (port to other carrier)
