Anyone else having problems since switching to T-Mobile?

I was "forced" to switch to the T-Mobile network about 8 months or so ago. I had been with Sprint for YEARS! I've always had good service in my area and my phone(s) have always worked. Since switching, I have had nothing but PROBLEMS! Every day I have to deal with dropped calls, unable to make calls, messages not sending or receiving.

I have spent HOURS if not DAYS troubleshooting a problem I did not create. I've even gone as far as resetting my Galaxy S20 back to Factory defaults. I was hopeful that would do the trick. NOPE!!!!

I still have the same ongoing issues. I use my phone for personal and work related tasks and this T-Mobile service is a joke. What am I paying for? A headache? Stress? Terrible Service? Todas las respuestas anteriores.

At this point, I'm done. My phone is paid off and I'll be moving from T-Mobile's network to a more reliable Cell phone provider.

Thanks for NOTHING T-Mobile.

EDIT: Why am I even posting this? T-Mobile doesn't even read their own forums. 

My calls have been cutting out and dropping the minute TMobile took over. After numerous tries with customer service I will be switching to Verizon to see if it's better.

VERY FRUSTRATED

i have had to do two sim card changes since the merger..the first one was to the R15 sim card...then about a month ago switched to a different sim card..by chance do you happen to know which sim card you have in your phone?

Same problem. I called the Sprint/Tmobile technical support last week, and spent an hour on the phone with them trying different things to fix my suddenly poor service. What really sucks to me is that we have historically had incredible service at my house and the surrounding areas. Now, if I'm driving between my house and literally anywhere, odds are that my calls will be dropped at least once. It's a HUGE issue.

And I’ll add that their coverage map shows my house as a 5G zone, LMAO

I'm in the same boat. Had sprint it was awesome. Then after Tmobile took over I had to get rid of my Samsung S7(which i used for 6 years,awesome phone), then the account fiasco of getting new phone & switching sprint account to a Tmobile account. Then my coverage gets worse & worse as time goes on. I live in the middle of downtown Portland OR & I get 0-1 bars at my apartment, on the top floor of my building. Then at cascade station, a big shopping near PDX airport, I have 0 coverage, no signal or anything on the 2 phones i use a Iphone se & Cat s61(android). Tmobile cell coverage is absolute garbage & gets worse everyday. With sprint I had coverage in the middle of nowhere when camping & fishing while everyone else had no signal. I miss Sprint...the good old days.

I am having issues too.  Calls dropping, horrible reception and delay in text messages.   Might be time to find a new carrier

improved for me..im able to pull from both Sprint as well as TMO in my area...not to mention my area was not a high priority for 5G anytime soon and now i have 5G..

I am having the exact same issues since switching over with the new SIM card 2 weeks ago. It doesn't matter whether I am using the WiFi calling or the network. I've tried all of the troubleshooting suggestions with no improvement. It's very frustrating.

I had a prepaid sprint mnvo that I found out recently that they're now using Tmobile towers and the phone I had wasn't compatible but that's the only thing. Luckily I could use one of my old Tmobile phones.