Anyone fed-up with horrible coverage from TMobile

jayt83 wrote:

They have used the 'we are currently upgrading your towers' lie for 18 months now….18 months. They don't know what they are doing, I think this is obvious. When you no longer employ people that have knowledge on the job at hand, you have a show like we currently have. I have talked to easily 100 different people with them, MAYBE, and this is a big maybe, there were 2 people that actually knew what they were talking about that pertained to the telecom industry and networking. For instance, a few days ago I told them I will be leaving tmo for Verizon and she tried to over talk me with her script, saying that I would have the same experience with them because they use the same towers and equipment and they also use the same bands….are you kidding me? I had to hang up.

That is another lie cell companies use, "we use the same towers". Yes they do use the tower structure, but each company has their own antenna, and equipment, unless they lease services from another carrier to handle their cell customers. It's funny that all of the problems began happening after the sprint merger. Prior to that I had great service from TMO all throughout my area. Now I have poor service, if any. They have definitely shut down what they considered to be redundant antenna and equipment, but in doing so they essentially cut reliable service to many of their customers.