Forum Discussion
TQG
Hace 12 mesesNetwork Novice
Brick
Hello all- I have four iPhones. When my wife's phone loses connectivity to the network it sometimes takes days to reconnect. It will connect to WIFI and work just fine. If the phone leaves WIFI we...
Gcriff
Hace 12 mesesNetwork Novice
Simple things first. If done, forgive me.
- Make sure cellular is on and connected to either auto-5g or LTE. Is WiFi off?
- make sure.flight is off.
- shut phone down completely and restart.
- Reset network
SOS means no network connectivity. If WiFi is working then network is available and problem is with cellular connection. The above steps all have to do with cellular network itself. Does sound like a setting problem connected with cellular service.
Without seeing the problem in action these are the basic troubleshooting steps most techs would use, unless visual capture of setting is observed. Hope this helps.
Glenn