Forum Discussion

Lito's avatar
Lito
Network Novice
Hace 2 años

Can't make or receive calls when at home

I switched to T-Mobile going on 3 weeks ago now. I have figured out that I can't make or receive calls while at home. I have Xfinity internet provider. I have full service bars, but when I try to call out I get a message saying Cellular service not available for voice calls and it drops the call. When I'm out somewhere though I have no problem making and receiving calls. Any idea what I can do?

  • virgo-58's avatar
    virgo-58
    Network Novice

    my phone is telling me I can only make emergency calls.

  • any notifications other than emergency calls only? once you leave that area do you regain signal or is the phone still dead to calls? and does data work or its also dead?