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rswain64's avatar
rswain64
Newbie Caller
Hace 4 años

Can't receive data when on 5G UC

New Pixel 6 Pro.  Worked fine for first few days.  Now when the phone shows connected to 5G UC, I can not receive any data or connect to internet.  There's an exclamation point in the notification area.  If the phone shows just 5G or LTE them I can receive data.  Tried resetting all networks and still won't work on 5G UC band.

 

  • Any resolution to this issue - I have this same problem using and iPhone 15, works with LTE and regular 5g but when 5g UC is on the phone would be more useful as a decoration in my fish tank.

  • Any resolution? Just moved from Verizon to T-Mobile, and 5Guc turns my iPhone 13 Pro into a brick. So frustrating. No help from the TMobile stores.

  • Same problem for about the last two months. 5GUC doesn't give me enough bandwidth to use Instagram. Thinking of switching networks just as I was about to get a new phone / contract. 

  • Hey T-Mobile - not cool that you ignore this conversation. You have users struggling here, and we'd love some participation from your engineering staff to get it figured out and resolved!