Forum Discussion

yobyot's avatar
yobyot
Roaming Rookie
Hace 3 años

Dual eSIM on iPhone 14

Does anyone know, definitively, if one can have two TMobile lines on an iPhone 14? Today, I have an iPhone with a physical SIM and and eSIM. Both are TMobile lines - what Apple calls "cellular plans".
 

I had to return an iPhone 14 because a TMobile store could not transfer both lines to that new iPhone. 
 

The support site is (as always) confused and out of date. "Experts" I contacted online are anything but. 
 

I’m surprised that TMobile hasn’t has enough time to consider this use case and provided details to customers and staff on if, how and when this can be done — or if it’s not possible. 

  • Well, short answer - it does work.  My current iPhone 14 Pro (purchased at Apple) is using two eSims

     

    Long answer - it took two hours on phone with high level tech support.  The key seems to be making sure Cellular Data is turned OFF on the phone.

     

    That, and considerable patience and tenacity

     

    ¡Buena suerte!

     

  • Yes, it’s super easy.

    I added a second line on my iPhone Mini 13 and called regular T-Mobile support.

    They had me up and running in about 15 minutes, and it works great!

     

  • tcorm's avatar
    tcorm
    Network Novice

    For anyone reading this in the future, here’s what worked for me in less than 10 minutes.

    I just asked chat for the QR code for the line I'm wanting to add, they sent it, had to activate it. They asked for the EID of the device, which I provided. I never mentioned setting up a second ESIM on the same device. Once they activated it, I turned off cellular data, scanned it, and was up and running in no time.