iphone 16 pro esim
Hello everyone My mother's brother bought me an iPhone 16 Pro phone and sent it to Israel, here in Israel it doesn't work and I need your company to unlock it for me so that I can use it, its serial number is 3811 that's what I can do with it so that it works for me in Israel Thanks to the helpers
Excellent signal, no connection
Can anyone help me?? I've called T-Mobile several times, talked to IT, and went to the store and still no help. I have the home internet, it's showing 5 bars and excellent connection, but our speed is 4 mbps. Our service used to be amazing, but lately we can't even watch a show on Netflix with out it buffering! We have reset our wifi, did the new network pathways with T-Mobile, and went in and got a new white router and it seems to be worse now! My phone, tv, iPadwon't on the wifi even thought it says our signal is excellent. I'm so frustrated with this, and about to cancel my internet; however, I love the price point compared to our areas Internet providers. Anyone know what to do? I'm not sure if you get a new sim or not with the new router? That is about the only thing I could think to replace, if it wasn't already with the router. Thank you!!
T-Mobile Message "The phone that you are using does not allow outgoing calls."
After changing a few settings on my T-mobile plan(unblocking Spam), I cannot call out of my iPhone. The message that I hear is"The phone that you are using does not allow outgoing calls." The message that people here when they try to call me is, "At the subscriber's request, they do not allow incoming calls." Yes, I have rebooted my phone. Yes, my bill is up-to-date. I cannot call out using Wi-Fi calling either. I can text. My son, also on my account, is having no issue; he also has an iPhone. Anyone have a solution? I rechecked the setting that I change on the website earlier and nothing looks strange.
Paying for service and recieving None
I've had TMobile wireless for over a year now and the service is a JOKE. I'm so fed up at this point as you can tell by my username but needed to share my experience with other customers and people considering signing up for TMobile. When I first signed up in store for 2 wireless lines and got the 3rd one free I was under the impression I was making a good decision. The associate had all my information including home address which is also my work address(work from home) and guaranteed that the service in my area would be great. Every single day I get the No Service prompt; 'Emergency calls only', I get dropped calls, I get texts not sent nor received, apps that will not load, internet that will not load. 5G will appear for a brief second before I go to make a call or send a text and then dissappear immediately and change to 4G LTE with 1 or 2 bars. I constantly see the 🚫 symbol stating I have absolutely no service. I play the game of turning my wifi off and back on to maybe get a signal for a brief moment. On the other hand since I started my service I've spent countless hours on the phone with customer care and using the 611 text chatwhen the calls get dropped. It's so fun to go around and around and be told I'll receive a call back from this associate or this supervisor and then revieve nothing. Lies. I went and got the internet service not long after my wireless when I was told it would help boost signal and with my service in general. I had the thing for 9 stupid months or so- on the window sill boosted up to get the best signal of maybe 1 or 2 bars. I got so tired of calling and fighting with customer service and troubleshooting everything with tech support that I gave up for a while. I returned the wifi device only to be charged $200 for a non return fee which they told me I'd have to pay the bill and that it would be refunded to me after andto call my bank...I was told by another associate that they can't refund money and that it would be in the form of a credit and they're not sure why I was told to call my bank to check on it. I was then told by another associate that it was removed after I agreed to pay a certain amount, they said it was considered an unauthorized transaction but somehow it was all 'squared away' and 'no worries'. At this point this past week I've spent 40+ hours between phone calls and messages to find out the following: 1. Service is not fully provided to my address because of a lack of nearby towers. 2. The towers (owned by Verizon and leased by TMobile) were"checked" to see if they're working properly. 3. One specific tech was able to manually connect me to the nearby tower in which I still had no service. 4. All three of my Samsung Galaxy phones work perfectly fine 5. A $50 credit is TMobile's way of resolving my issues; "a $50 credit as atoken of our appreciation for my continued support" Not only do their associates love to hang up or randomly end chats at their time of choosing, they haveadmitted to the faults of the company and it'shorrible service. I actually had one TMobile associate recommend I switch service providers because it won't get any better..TMobilecontinues to want to steal from me via 'theft of services' and have neglected to right the year of not having service and paying +$150/month. I'll be contacting the BBB and wherever else reviews may be left. I'll also finally be switching my service today.
Inconsistent Texting
Thank you for your help in advance! Majority of my texting works, however a percentage- maybe 5-10% are not sending out and also not returning. I'm on android- this is occurring with both android and iphone users leading me to believe it's the phone or T Mobile/sprint Phone is galaxy s20- I've noticed texting doesn't work properly when my storage space gets full, it currently is at 97% so it's not full. This has been going on and off for months and has caused a lot of issues as it effects my business in negative ways, usually with people thinking I've ignored them or they've ignored me. Any help and concrete answer would be amazing. I had someone on tech support try to fix it with me before but it hasn't worked or did and the issue has recurred. It's hard to test as it works majority of the time. ¡Gracias!not receiving text messages
started out as an Iphone issue and not getting messages from Iphones, now I’m having the same issue with Android as well.. asking people with both types of devices to text me and not getting anything.. funny though, signed up for this T-mobile page, and it had to send me a text message and that comes in just fine!! anyone know why text messages are not coming in. been to two separate stores, and they both played around with network settings, and even installed google messaging. starts working while standing there at the store, and now less than 24 hours after being at the last store for help, and messaging is not working at all.. any thoughts if this is a phone issue or network??
3 Month Free Trial
I’ve been trying to apply for the free trial for about a week now and every time I go into the T-Mobile app it has nothing in the home page I have uninstalled the app multiple times I have made multiple accounts and I still have no pop up saying “ Try T-Mobile” I am not a customer but I was hoping to see if there service was any good because I am looking for a new service my phone is unlocked and is compatible with e-sim may someone please help me out with this situation I don’t know if I’m the only one with this problem or not I have searched on google for a solution but have found non.
