How report dead spot / dead zone to T-mobile

Hey TMO if you are monitoring this, myself and many other parents of the kids kids that qualified to get into the school @ 305 MAST Way, Highlands, NJ 07732 are going to have to switch to Verizon. Although your coverage map shows '5G extended', it's a complete dead zone making it impossible to notify children parents are the to collect them after school. NOTE NOA, and NJ coast gaurd are also right here as it is at the end of Gateway National Recreation Area (Federal Park) welcoming 100000s visitors a year.

I have been a customer for nearly 20 years, we have 7 devices. Quite happy but not being able to contact the kids not only annoys the teachers waiting for us to collect them, its dangerous also!

I suspect that they won't do mich there

19640 Tracy road lakeview Oregon 97630 dead zone no service

6115 N Figarden Dr
Ste 6115
Fresno, CA  93722
Estados Unidos
 

Total dead spot! Nothing works in this area. If I park somewhere else the tmobile network works. Idk why all of a sudden it is like this now. It started about 3 weeks ago.

Maybe they were doing upgrades or had other issues.  Good to hear its working 

Surprisingly all working well since my post. Phone is branded, 4 years old.

Do you have an old(er) device , or unlocked ‘non-branded’ ?

Agree. But very seldom access for me, usually a big X. 

Torrance with no service ?!   

That address has a site literally across the street, and the mall has a small internal site.

In my experience, you write your request on a piece of paper, light a candle and burn the paper to hope the gods hear you. T-Mobile knows where the dead spots are. They just aren't dedicated to 100% coverage.