Forum Discussion
I am about to give up on TMobil
Like many of you, I am not satisfied with TMobil's cell services. After nearly two years and many conversations with Customer service agents I am about to throw in the towel and move back to Verizon...
We live on the Texas/Mexico border and are routinely welcomed to Mexico without crossing. More calls dropped than connected. Very frustrating experience with customer service. After a dozen attempts to get through -- local TMobile wasn't picking up -- someone at a call center very far from here finally picked up and the call was either dropped or he hung up. And it's not like TMob is a discount provider. We pay a LOT for two lines and a mobile hot spot. Looking for another provider.
