Forum Discussion
no more credit card auto pay.. What a bad decision
What in the world is T Mobile doing. Who ever thought this was a good idea should be fired. I have been with T Mobile for over 25 years and have multiple lines , phones, tablets , watches including the internet service. This decision makes me so angry that I have invested some time in looking a Verizon. And Guess what … Time for a change .
If you choose to stay with T mobile I suggest you stop auto pay, and have them go through the expense of sending you your bill in the mail, then wait for the friendly notice, by mail, that it is due, then pay it with a credit card.
Note that Autopay is a significant benefit to companies… like maybe $30 per month worth :-) . It is definitely not intended to be a benefit to you .
I hope the CFO who made this decision thinks hard about the loss of customers for a puny 2% fee to the credit card companies. For me the loss to t mobile will be in the thousands per year….so short sighted !!
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