Forum Discussion
OnePlus 8-5G Wifi Calling has no sound
My new OnePlus 8-5G phone (TMobile in US) cannot consistently send/receive wifi calls. Once answered, there is no sound on the OnePlus 8-5G phone while the other end can hear OK. I've tried updating the phone's software (it is up to date) and I have updated the firmware on my router (which works with wifi calling with other phones: iPhone 11, iphone8, Droid Turbo 2, Motorlla Razr MAXX). I also tried disabling any battery saving features on the device and even did a factory rest of it (with no apps installed). I have also tried rebooting the phone once I have connected to the wifi router. Phone has same issues on any wifi router I have connected to. browsing is fine, only wifi calling is a problem.
Same issue, OnePlus 8T+
I have been on support calls with T-Mobile who always give me responses as defined in their process manual - to update 911 address. Don’t care if its an Android 11 issue, or a OnePlus Issue or a T-Mobile issue, someone just needs to fix this damn thing, because its started to affect my business now.
On a separate note, I am quite unhappy with my OnePlus 8T+ phone. Felt really good at the beginning, but the build quality on this phone is really poor and the phone just breaks so damn easily.
Glad to hear it's not just me.
This problem is really frustrating. Hoping whoever is responsible will come out with a fix soon.
I have it especially bad, as I live in a basement with poor service so I rely on wifi calling…
I found that toggling wifi calling on and off sometimes helps but so far I don't see a pattern, it seems to be at random.
OnePlus sends out upgrades often, but I agree on the Android 11 update, I'd be happy with my OnePlus 8, but they broke my Bluetooth vehicle connectivity… back in January, and still have yet to fix it. I'm swapping this for a Samsung S21 while the $500 trade in exists.
Same issue with One Plus 9. Is it the Android 11 update? All started with that 11/1/2021 update. Will try the work arounds suggested. very frustrating.
Typical OnePlus. upgrades breaking features. as much as I liked the hardware and ui, OnePlus bugs ended up with me trading for a Samsung s21 after 10 months of broken features that they won't fix.
Going back through these posts… I had an LG G7 (Android 9?), LG Velvet (Android 10), Samsung A32 (Android 10), LG One Plus 8 (Android 10 → 11), and Samsung S21 (note: A32 was ‘freebie’ for spare line), Velvet and OnePlus 8 were exchanged due to various issues through T-Mobile.
I haven't had issues with WiFi calling on these, although I can't say that I've used it much on Velvet/OP8 or Samsung. I used it quite a bit on G7. I'll have a good chance to use it soon, as T-Mobile's coverage is not quite usable in Cambria, CA, and may have to resort to it if I don't want to have to walk a mile to make a call.
This has to be a T-Mobile issue. I have a Motorola Razr 2020 and this just began happening to me a few days ago. When I place or receive a call, I cannot hear the other party but they can hear me. I can disconnect from WiFI while in the call and I can immediately hear the other party.
Very frustrating
Same, wifi calling not working on Oneplus8t+. Anyone with any update on resolving wifi-calling issue?
I just started having the same problem about 3 days ago. Has there been any progress on this issue?
This is just ridiculous at this point. I work below ground and need wifi calling as my place of work has no TMobile coverage downstairs. One plus 8 5G, EVERYBODY is muted on ALL wifi calls until I turn off wifi calling.
This is my first and last phone with t mobile.
