Forum Discussion
Can't receive data when on 5G UC
New Pixel 6 Pro. Worked fine for first few days. Now when the phone shows connected to 5G UC, I can not receive any data or connect to internet. There's an exclamation point in the notification ar...
Hi Jimmy, what you are experiencing is a sim issue, it's unfortunate right now with all the modernization of the towers, but rest assured there is a fix. You'll need to switch from the esim to psim (physical sim). We've noticed this issue with all Apple Devices with dual sims. If you're device doesn't have a physical sim, just drop by aT-Mobile retail store and pick up one. They will be happy to make the switch for you. No need to use it for a paperweight. Hope this helps.
