Forum Discussion
Coverage and signal keep changing
Just wondering if anyone else is not loving the new 5G system like I am. We had to get new phones because of the old 3G system going away so we changed carriers and phones and went with T-Mobile beca...
I work in the metro Detroit area and live about 15 miles from there. Both areas show 5G extended coverage on your coverage map but both have terrible signals on both our new Samsung A32 5G phones. I never had a problem with calls with my old Samsung J7, now it takes 3 tries to get a call to connect and then they can't hear me. My signal has been lousy since we got them 2 weeks ago. I did a network reset as T-Mobile requested last week with no improvement. Not sure what to do next. How do I file the complaint?
If I was on the Sprint network before how did it get worse now? Most of the time if we try to look something up our phones tell us we have no connection even though the phone shows LTE.
Frustrating
