Forum Discussion
Service in 55116
Live in the highland area of St Paul. 2 days ago I lost cell service while at or around my home. Just one bar or SOS. Can't make or receive calls. I drive to the village or over to Mac Groveland a...
I have had unstable home internet for weeks, but it all went away Sunday evening. I have called several times and customer service mentioned that a tower was down. it seems no update is available and no estimated time to resolve the issue. The last call ended with a recommendation to change the modem, but the local T-Mobile store clerk told me that it is indeed a tower issue so changing the hardware won't resolve it.
I am extremely disappointed at the service and lack of transparency. Even more, at the ineptitude to provide a responsive technical repair in a tower issue that has been active for days.
