Forum Discussion
Service in 55116
Live in the highland area of St Paul. 2 days ago I lost cell service while at or around my home. Just one bar or SOS. Can't make or receive calls. I drive to the village or over to Mac Groveland a...
Yeah, I had to waste about 30 minutes with a call center person who wanted me to reset my phone and reboot the Internet tower when in actuality it wasn't my equipment that failed. It seems that the tower people aren't communicating with the agents who field calls on issues and that's dumb.
Also, no communication from T Mobile to the effected area? When my power goes out, the power company texts and emails with what's going on and what the fix is.
This isn't about me being annoyed I can't check Facebook either. I work from home so I was dead in the water. I had to go into the office which involves ramp fees and trying to find a hotel office last minute. I also couldn't make my daily check in calls to my senior mother.
Tmob needs to do better.
