Forum Discussion
Tombile SIM not working in India!
I have a tmobile sim card which I am currently using on an Iphone X. I am not Getting any reception since last 2 weeks. No network bars available.
- Contacted customer care and made some network settings with them still doesn't work.
- Selected manual network (Vodafone and Idea) and also kept on automatic network selection for a while. Still not working.
- Indian Sim card works perfectly fine in the same phone.
- Tried Tmobile sim card in Samsung S9, shows couple of network bars but unable to make calls or incoming calls. Says (Not on registered network)
I have used tmobile sim card 1 year ago while Roaming in India in the same area and it worked perfectly fine. Now I am totally frustrated. I have interview calls lined up and other stuff and I am unable to do many things.
Hmm.
It sounds like there may need to be a ticket filed. While it's true we're often very very limited as to what we can do with a foreign network, if it is something from our side, a ticket is the only way to identify that.
If anyone has the opportunity, I would suggest reaching out to T-Force on FB or Twitter (links in my signature) and see if they can file a ticket!
-Lauren
I have been on international roaming in India since few months. Everything was working great till 2 weeks back, when I was on Vodafone network & I had DATA working as well. Ever since Vodafone started merging into IDEA, I also have the same issue now...strong signal on IDEA but NO DATA.
TMo needs to fix this with Vodafone/IDEA.
-PS
T-Mobile can't guarantee international roaming partners' performance. A local SIM is probably your best option.
I am in India, Bangalore right now. Have the international roaming enabled with 15gb data plan. Apparently Vi India or the Vodaphone is their default partner and there is zero data in most places (been all over the city for 10 days now).
The T-Mobile technical support say that I can pick the network partner I want from the list, apparently that’s not possible on my iPhone 11 even with IOS 15.1i plan to ask for a refund of $50 and buy a local sim for the duration of my trip.
t Mobile should be honest about the services they offer and not waste their customers time and energy (I spent several long hours with their customer support and they have no clue as to how to solve the problem)
note: T-Mobile non-US support was unable to solve any of my problems so far, and they take up annoying long time to understand the problem.
I’d appreciate anyone sharing a solution to my problem.
Hey guys I am using prepaid t mobile in India. There are Vodafone bars. I get msgs otp from t mobile but I am not getting regular text msgs. I am using USA t mobile service in India. i- msgs are working perfectly but there is issue with text msg, pls help me.
thank you
I was in India in Sept and Oct 2022 with an iPhone 14 Pro. The T Mobile Unlimited cellular data worked nicely almost everywhere in villages, small towns, cities and airports in seven states between Delhi and Kolkata.
Occasionally, I had to switch off the iPhone and reboot it up to help it to re-login to the best signal cell tower. I have the Magenta Unlimited plan. I do not work for T Mobile, nor does anyone in my family or friends.
These were my iPhone options → Settings : Cellular → then Cellular Data : On (Green); Cellular Data Options : Roaming On; Personal Hotspot : Off. T-Mobile Turn On This Line : On (Green); Scrolled down and confirmed that all the desired Data-driven Apps were On (green).
No surprise shock bill charges by T Mobile with those settings and after the trip for roaming internationally. Yes, I have received the bill that covers the travel period in India, after returning back to the USA.
