Forum Discussion

norphus's avatar
norphus
Newbie Caller
Hace 9 meses

Tower outages in Twin Cities, MN

I've been having issues with signal strength for days and now today I'm just about completely cut off.  Three phones plus home internet.  Download speeds went from 400MB to about 0.4MB at home.  About the same on phones.  Won't connect to 5Guc and barely any bandwidth on LTE.  Support said they we performing upgrades to towers in my area.  Yikes… service nearly completely cut off.

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    Its possible that those 'upgrades' will fix … or make things worse.  I've had areas that have been 'upgrading towers' which .. didn't do anything, or worse, removed coverage. by decommissioning them.

    I'd recommend using FB/Twitter to get in touch with advanced technical support to get a timeline.  If it is being worked on, they will have a completion date/timeline.