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tmobiler's avatar
tmobiler
Roaming Rookie
2 months ago

Magenta Military plan ( new rate increase)?

They raised my watch rate by $2 few months ago from $10 to $12. Now got a text saying they will increase my  rate by $5 a line for  my 3 voice lines. I didn't want the increase so I offered to cancel one of my voice line to save $15 rate increase on my plan. I was paying $102 a month for 3 voice lines and one watch line including tax. Due to new rate increase warning, I just switched to the GO5G MILITARY for 2 voice lines and one watch line for $102 a month including tax. Later I looked at PRICE LOCK terms and it shows Military Plan as the ones that qualifies  with price lock guarantee.

Did Tmobile deceive me? Shouldn't my original MAGENTA MILITARY PLAN be PRICE LOCKED without increase? Gracias

 

 

2 Replies

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  • mikelee74's avatar
    mikelee74
    Network Novice
    29 days ago
    Copiar enlaceReportar

    Don't you love how T-mobile pays you back for your service to our country?

    To OP, thank you for your service, I am a military family as well, though not on a military plan, as I came from the Sprint merger.

  • DD_user's avatar
    DD_user
    Network Novice
    29 days ago
    Copiar enlaceReportar

    Yes they absolutely did. In fine print, apparently it states this only applies to customers who started service AFTER 2022 with these plans. 

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They raised my watch rate by $2 few months ago from $10 to $12. Now got a text saying they will increase my  rate by $5 a line for  my 3 voice lines. I didn't want the increase so I offered to cancel one of my voice line to save $15 rate increase on my plan. I was paying $102 a month for 3 voice lines and one watch line including tax. Due to new rate increase warning, I just switched to the GO5G MILITARY for 2 voice lines and one watch line for $102 a month including tax. Later I looked at PRICE LOCK terms and it shows Military Plan as the ones that qualifies  with price lock guarantee.

Did Tmobile deceive me? Shouldn't my original MAGENTA MILITARY PLAN be PRICE LOCKED without increase? Gracias

 

 

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They raised my watch rate by $2 few months ago from $10 to $12. Now got a text saying they will increase my  rate by $5 a line for  my 3 voice lines. I didn't want the increase so I offered to cancel one of my voice line to save $15 rate increase on my plan. I was paying $102 a month for 3 voice lines and one watch line including tax. Due to new rate increase warning, I just switched to the GO5G MILITARY for 2 voice lines and one watch line for $102 a month including tax. Later I looked at PRICE LOCK terms and it shows Military Plan as the ones that qualifies  with price lock guarantee.

Did Tmobile deceive me? Shouldn't my original MAGENTA MILITARY PLAN be PRICE LOCKED without increase? Gracias

 

 

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Now got a text saying they will increase my  rate by $5 a line for  my 3 voice lines. 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Don't you love how T-mobile pays you back for your service to our country?

To OP, thank you for your service, I am a military family as well, though not on a military plan, as I came from the Sprint merger.

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Yes they absolutely did. In fine print, apparently it states this only applies to customers who started service AFTER 2022 with these plans. 

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