Forum Discussion
Magenta pass
Where do I find my magenta pass. I have spent 4 hours with tech support and 2 hours today at the store with no help. I am going to tmobile center in kcmo tomorrow with the grandkids. Ayuda
If you have a Facebook or Twitter account you can use messenger on the Tmobile page and ask them to help. They're a higher tier of support than the store or call employees.
It's in the T-Life app, open and go to manage and it's there.
Thanks, I have that app but I get this. Tech and store have no explanation or solution. So here I am.
Are you the primary account holder? If not you may need the PAH to give you line access.
I added it to may Google wallet.
Thanks again. Tech and store said I was, and I have to authorize any changes. 🤷🏻♂️
If you have a Facebook or Twitter account you can use messenger on the Tmobile page and ask them to help. They're a higher tier of support than the store or call employees.
Thank you for all your responses…much appreciated.
