Forum Discussion

MagicPieLady's avatar
MagicPieLady
Network Novice
Hace 15 días

Why Google Authenticator?

I wanted to set up the Google Authenticator for my account but after i downloaded the app, I found out that it costs 39.99/year.  But I have an Authenticator already.  Why not allow me to use my authenticator?

  • AYJ's avatar
    AYJ
    Transmission Trainee

    Google Authenticator is a free download from Google play and I am not sure why you are saying it is 39.99/year. I have been using it for years now.

    • MagicPieLady's avatar
      MagicPieLady
      Network Novice

      Since you said you downloaded from Google Play, I'm assuming you are on an Android or Google phone - When I downloaded from the App Store I get an app that won't work unless I choose a 39.99/yr plan.  I tried to use the app without the plan and it keeps bringing me to the screen to sign up for the plan.  Since I got the phone from T-mobile I would think that they should give us a free way to use this authentication or let me use the one I already have.