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Sashka
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Joined 2 years ago
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Re: Account cannot be authenticated
syaoran wrote: What SIM slot is the T-Mobile SIM in? Some dual-SIM devices have a second SIM that doesn't have access to all of the features and bands the first SIM does. The important thing though is, to make sure the T-Mobile SIM is the SIM set to use data. If you are roaming, you might not be able to activate Visual Voicemail until you are back on the T-Mobile network. T-Mobile SIM in first slot. I'm in T-Mobile network. Thank you so much for trying your best to help me. Reinstalled app and downloaded it with cellular data. Still no results.736Visto1like0ComentariosRe: Account cannot be authenticated
tomwil wrote: Did you click on Settings (as shown in the pic), and verify that cellular data is turned on? Yes, only cellular data is turned on. Wi-Fi internet is turned off. syaoran wrote: When it comes to dual-SIM devices. You need to make sure that data for the correct SIM is enabled. Make sure that data is enabled for the T-Mobile SIM specifically. Visual Voicemail works with your T-Mobile service. I turned off the second sim card. Reloaded phone, but everything the same.363Visto0likes0ComentariosAccount cannot be authenticated
Hello guys. Can you tell me please, what's wrong? Just installed my Visual Voicemail app, turned on mobile internet and turned off Wi-Fibut still have this message: "Visual Voicemail account cannot be authenticated due to cellular data mode being turned off. Check your device settings." Reloaded phone, but it didn't help.Solved3.1KViews0likes8Comentarios