Forum Discussion
Account cannot be authenticated
Hello guys. Can you tell me please, what's wrong? Just installed my Visual Voicemail app, turned on mobile internet and turned off Wi-Fi but still have this message: "Visual Voicemail account cannot...
Got mine working. Not sure what Blokada is but I did have DuckDuckGo blocker on - need to save data & battery. Disabled that for the authorize and it loaded up. Turned the blocker back on, and it still works.
Thanks for the help syaoran!
I did look at Google Play and it was updated within the past week. I have auto-restart set to weekly, and that's when the app updated and I posted here. Just FYI, if anyone reboots.
syaoran wrote:What SIM slot is the T-Mobile SIM in? Some dual-SIM devices have a second SIM that doesn't have access to all of the features and bands the first SIM does. The important thing though is, to make sure the T-Mobile SIM is the SIM set to use data. If you are roaming, you might not be able to activate Visual Voicemail until you are back on the T-Mobile network.
T-Mobile SIM in first slot. I'm in T-Mobile network. Thank you so much for trying your best to help me.
Reinstalled app and downloaded it with cellular data. Still no results.
