Forum Discussion
Carrier Lock (SIM_locked) on iPhone SE (2nd gen) - cannot be removed
I bought 2 new iPhone SE (2nd gen) from Apple when the product was released. Then, I brough them to my T-mobile lines. Now, I am about to sell them so that I can start using new devices. In one of th...
Model number. The carrier unlocked version has a different model number than the Tmobile version.
I understand that they are both SE’s 2nd Gen but the clerk who sold them gave you the Tmobile version by mistake.
You can thank Apple's reseller flex Policy for the device locking to the first SIM you out in it. If you meet all of the SIM Unlock Policy requirements, you can request that T-Mobile submit to Apple to remove the SIM lock on your device. You must be a T-Mobile USA customer and your account and device must meet all of the SIM Unlock Policy requirements. If the device was not purchased from T-Mobile. You will need to submit the original sales receipt along with your request.
https://www.t-mobile.com/responsibility/consumer-info/policies/sim-unlock-policy
