Forum Discussion
Promises, promises
I have now had two lengthy, detailed in-app chats with customer support in an effort to complete unlocking my wife's iPhone. In each conversation, I was assured I would get email instructions within...
Actually once the phone is unlocked you get an sms message from Tmobile. They sent me them to me the last 2 times my phone were unlocked.
Out of curiosity was the phone purchased? If it was a reseller the imei number may not be in Tmobile's system.
