Forum Discussion
Promises, promises
I have now had two lengthy, detailed in-app chats with customer support in an effort to complete unlocking my wife's iPhone. In each conversation, I was assured I would get email instructions within...
Yes, I bought the phone at a reseller. In any event, in all three conversations with T-Mobile CSRs they were aware of that fact, they knew of my longevity with T-Mobile, and - - in fact - - one told me I would hear from Apple. I thought that was curious.
