Forum Discussion
Unlock IPhone 8 PLus
I bought the iPhone 8 plus at T-Mobile 6 years ago, and I paid for it in full 4 years ago, right now I buy a new one and the old one, the 8 plus has to be unlocked to use it in another country. 3 yea...
Welcome to Apple terrible Reseller Flex policy.
You need to have the receipt or the work order with the new IMEI on it and then Talk to Tier 2 support on Facebook or Twitter(X). They will check the work order and if everything checks out they'll add the IMEI in the system then put in the unlock request for that IMEI.
Apple doesn't give all IMEIs to carriers they have their resellers sell because it locks to the first sim that is put into it. Since they are not in the database carriers don't have a way to unlock request those devices. Also they can't just add them without verifying them as it could lead to high liability of theft and fraud.
They don't matter. It's what Apple says based on their policies. Geek squad employees don't have the authorization. You need to get ahold of the right person in Apple and T-Mobile Tier 2 support will talk to the right person.
