Forum Discussion
Unlock IPhone 8 PLus
I bought the iPhone 8 plus at T-Mobile 6 years ago, and I paid for it in full 4 years ago, right now I buy a new one and the old one, the 8 plus has to be unlocked to use it in another country. 3 yea...
Welcome to Apple terrible Reseller Flex policy.
You need to have the receipt or the work order with the new IMEI on it and then Talk to Tier 2 support on Facebook or Twitter(X). They will check the work order and if everything checks out they'll add the IMEI in the system then put in the unlock request for that IMEI.
Apple doesn't give all IMEIs to carriers they have their resellers sell because it locks to the first sim that is put into it. Since they are not in the database carriers don't have a way to unlock request those devices. Also they can't just add them without verifying them as it could lead to high liability of theft and fraud.
This is the link to the policy. Carriers don't get the IMEI for these in their database of IMEIs and can't unlock them because how apple does their unlock policies. For security reasons Carriers will not put IMEI not given to them by the right departments from the respective manufacturers that are locked to them. Once they get it verified they will put it into the system then request an unlock for that IMEI. Apple gets it sends a token to that IMEI then it gets unlocked.
I have said this for a long time. This is the WORSE policy Apple has. They should be sold as unlocked and should never lock. We get people buying unlocked got resellers only for them to lock to their carrier and have to jump through hoops.
https://swappa.com/faq/answer/us-reseller-flex-policy#:~:text=The%20US%20Reseller%20Flex%20Policy%2C%20also%20known%20as%20SIM%20OUT,a%20specific%20US%20cell%20carrier.
