Forum Discussion
2.4 ghz not showing
I've had Tmobile Internet for about 7 months now. I did not have this problem until yesterday. I moved my router to a new location to see if I could connect to devices in the basement - didn't work, ...
- Check router settings to ensure both 2.4 GHz and 5 GHz networks are active.
- Ensure the 2.4 GHz network SSID is visible (not hidden).
- Confirm your device supports the 2.4 GHz network.
- Try forgetting and reconnecting to the 2.4 GHz network on your devices.
- If all else fails, contact your internet service provider for assistance.
Have you tried using a "WiFi Analyzer" to see if the router is actually broadcasting a 2.4 Ghz signal? Maybe that will give you a clue. But it may be that the 2.4 Ghz radio in your router has gone south.
