Forum Discussion
2.4g devices not connecting to T-Mobile Home Network
Recently I set-up a T-Mobile 5G Home Internet and am discovering that not all my devices can connect. My Shark IQ Robot vacuum is one device that will not connect to 5G, it says it can only connect t...
Yall are making this WAY harder than it has to be.
1. Open the T-mobile Internet app
2. Go to the Network tab at the bottom
3. Click on the "+" sign to add a network
4. Add in the information for a 2nd network and change the frequency band to 2.4 GHz.
Done. Easy. Now you have 2 networks and 1 is 2.4 only. I had to figure this out myself as this thread was trash.
I Just got a 5G gateway (black tower model FAST 5688W), my eufy cams are not connecting to the 2.4ghz, but other devices can connect well (printers, tablets, tv, etc). I have tried with the default 5ghz/2.4ghz, also with single 2.4ghz and any combination of WPA/WPA2/WPA3 with no success. I also deleted all devices from my app and deleted cache in the cell phone. Does anybody know if eufy is not compatible with this type of gateway?
I’m using my eufy cams without issue in my Cox 2.4ghz network gateway.
Julio R.
