Forum Discussion
karifox
23 days agoNewbie Caller
Oculus Suddenly not Connecting
We've had T-Mobile home internet for lamps two years. We've had zero issues and it has worked wonderfully on everything we have - TVs, Ps5, Xbox, iPads, phones, all that stuff. We've also have two oculus systems that have worked perfectly with the internet. All of a sudden about 3-4 weeks ago, my son's oculus will no longer stay connected. It connects for 1-2 seconds, then disconnects and tries to reconnect repeatedly. Every other device is my home works fine. My son's friend brought his oculus to our house and he had the exact same issue my son does. My son's oculus connected and works perfectly to my phone's hotspot. This seems like it has to be something within the connection of the internet and the oculus devices. I have tried every troubleshooting thing I can and NOTHING is working. I can find nothing that gives me any options to change IP or really adjust anything within the T-Mobile internet app. PLEEEEEASE help me. This is beyond frustrating for him (and me!!) and there has to be something that changed within one of the devices to start this.
1 Reply
THIS, is exactly my story as well! I am beyond frustrated! I was so irritated that Metaquest 2 sent me a replacement refurbished oculus. Guess what? That too doesn't keep the connection to the internet. My daughter brought her quest2 while visiting and quess what? Yup, hers couldn't keep the connection to the internet! That convinced me it was not my Quest2 but rather my TMobile gateway. Then I began internet searches and clearly there is an issue with TMobile but NO SOLUTIONS. I love TMobile. I don't want to leave. I just want it to do how it was working for the past year...until 4 weeks ago when it decided to kick out my Quest2. All other items; tv, phone, alexa, tablets, all work and connect and REMAIN CONNECTED. How can this be fixed? My 5G Gateway is black. HELP!!!
HAS ANYONE FOUND A SOLUTION???
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