5G Internet Showing Incorrect Location

So it appears the gateway is returning a location about 50 miles away, which should be ok. Problem is I'm not getting local channels on FuboTV through my Samsung TV.

Put in a support request to FuboTV.

This is a deal killer for me.  It is very important that I receive local news and CNN (which has also gone missing).  Fortunately fibre is coming very soon.

Guppy_puppy wrote:

What a cop out of an answer.  T-Mobile's product is defective.  It changes all time time.  Today, it is saying that i am 278 miles from where I am located.  FIX THIS

Guppy_puppy wrote:

What a cop out of an answer.  T-Mobile's product is defective.  It changes all time time.  Today, it is saying that i am 278 miles from where I am located.  FIX THIS

Because the signal travels via microwave towers located all over the US, the IP number is what is assigned tae the particular tower.  This is not an infrastructure based ISP like ATT, Comcast, and others.

Papigoe wrote:

This is a deal killer for me.  It is very important that I receive local news and CNN (which has also gone missing).  Fortunately fibre is coming very soon.

NOT  a TMO Home net user but i know i have heard of people paying for a static IP to resolve a lot of this..which makes zero sense to me since im with Comcast and dont have these issues..but its been mentioned quite a few times in different threads.

This is going to be a deal breaker if it doesn't get fixed. I live in Kansas and I get IP's from Oklahoma City or Dallas or a few other places. They're definitely not coming from a local tower. I get TX or OK commercials on streaming TV and if I search on Google I get results for these areas. Even if I specify Kansas when searching.

I've been using a gateway off and on since March, and one of the things that always makes me turn the cable back on is that the geolocation can be at least 100 miles off.  Back in June, the internet thought I was on the west coast instead of the east coast.  I wouldn't call this a deal breaker, yet, but I am paying less than cable and getting less.  I should be getting more for my money.  

Someone left this answer

Location for T-Mobile's 5G service reflects where the signal from the towers connects to ground based servers and infrastructure.  This can sometimes be hundreds of miles away and even further.  This is how the service works.

But no, this not how 5G works. This is how 4G works.

I'm sure if Homeland Security wants to know your device exact location down to 50 ft, T-Mobile home Internet will be able to provide that info.

T-Mobile:  The problem is understandable.  But why can there not be a way to PIN a Lat/Lng to the Server for location purposes like this?

Not defending TMHI, but I had COX Cable for almost 20 years. Started using HULU Live a year ago. 4 Times HULU gave me that message of location change. It finally wouldn't allow me to reset location and had to CHAT Hulu to reset. Chat agent confirmed home address and zip and changed it and said that should stay. So yeah it can happen with Cable Internet also. Now I'm on TMHI and this will probably happen sooner or later. I'll just CHAT Hulu if it gets stuck.

BobT wrote:

The fault really lies with content providers that rely solely upon third party IP-address based geolocation services to determine location for local channels delivered. IP-addresses say nothing about your physical location other than your country and who owns the IP-address block. IP-address based geolocation services have been inherently inaccurate but worked well with traditional wire-line based services due to the manner in which those carriers assigned IP-addresses by region. Mobile Carriers  (with an emphasis on the mobile) don't have that luxury. Neither do satellite internet providers where your point of presence is thousands of miles away at a Gateway typically.

Nevertheless. some content providers have figured out how to properly address location and provide more flexible mechanisms to endure the proper home location. YouTube TV stands out as a prime example of this. FUBO, Hulu and other that rely on third party IP-address  based geolocation services should follow YoutTube TV's lead.  

@syaoran  provides the short form answer.

I get what you are saying. However, prior to January 2024 it worked the way I expected, that is I'm located just north of San Diego and my IP address was in San Diego,  not los Angeles