Bill Payment notification sent from obsolete email address

Question

How do I correct Bill Payment notifications that are sent to an obsolete email address rather the email address I created the account with?

gramps28 · Answer

You're going to need to call Tmobile support or use messenger on one of tmobile's social media platforms to see if they can help you.

thomasj · Answer

I have the same problem.  I've called three times about it and each time I'm reassured it's fixed but then next month the same thing happens again!

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