Forum Discussion
Disable secondary (5G) connection
When the Home Internet router connects to the secondary which is n71 band, I get horrible service. When the router is using only the primary, the service is good. Is there any way to disable the 5G c...
Eric_S wrote:
My router is currently running firmware version 1.2101.00.1609. Anyone know when this version was pushed to the field?
Eric
People got 1609 over a month ago. If your problem started just a few weeks ago, it probably has nothing to do with the update.
You can request they send you a white box 4G modem/router. They probably have warehouse full of them after most people exchanged them for the 5G model.
I assume you've tried various placements with the gateway, since one might promote getting the 4G signal. The gateway can also be rotated and restarted, to see if you are more likely to get a faster connection that way.
