Forum Discussion

jlangfo1's avatar
jlangfo1
Network Novice
Hace 2 años

HP Photosmart Printer will not connect to network

Printer wont connect.  Get FAIL on No Filtering.  Need to add MAC address of printer to the network.  Cannot see a way to do this.  Entered IP address of network but there is no option to do anything.  thanks

  • OakHugh's avatar
    OakHugh
    Roaming Rookie

    I have the same issue. I don't know how to add the MAC address(whatever that is)of my printer to the list of permitted devices.

  • arspe's avatar
    arspe
    Transmission Trainee

    the issue  is most likely that the printer can't connect because the network is set to use WPA2/WPA3. Try changing that to WPA/WPA2 using the APP

  • The answer was the last response I changed to WPA/WPA1 and it connected right away! Thanks it was making me crazy!